Warranty Information

Warranty Information

Crocs stands behind product quality for eligible purchases from authorized sellers.

Coverage

Warranty coverage may apply to defects in materials or workmanship. It does not cover normal wear, misuse, abuse, unauthorized alterations, or damage caused by improper care.

Warranty Window

If a product develops a covered defect within the eligible warranty period, contact Customer Service with proof of purchase and product details.

Resolution

Depending on the situation, eligible warranty claims may be resolved with a replacement or refund when a replacement is not available.